T2S Group is an award-winning outsourcing provider (Forbes Diamonds 2024–2026) operating in airport ground handling, logistics, and international staffing across Eastern Europe, Asia, and Africa. The company needed a fast, credible corporate presence and a way to handle a high volume of repetitive inbound questions from candidates and clients — without grounding answers in generic AI guesses about company facts, rates, or process.

What was done

Full-cycle delivery: from design and a custom-built WordPress theme through to deployment, SSL, and security audit
Self-hosted on a Hetzner VPS behind an Nginx reverse proxy with Let's Encrypt TLS
AI knowledge-and-lead bot built on the OpenAI API with a RAG pipeline over a Qdrant vector database
Knowledge base continuously fed from Bitrix24 CRM, the Hrappka recruitment platform, and a maintained company-facts Google Doc — keeping answers accurate and hallucination-free
Dual role for the bot: answering operational questions 24/7 and capturing qualified leads straight back into the company's CRM pipeline
Hardening pass: closed database and vector-store ports from the public internet, HTTPS-only traffic, and a deployment security review

The site gives T2S a credible, fast-loading presence that matches its award-winning reputation, while the AI bot deflects repetitive inquiries and turns conversations into CRM-ready leads — all answered from the company's own verified data rather than generic model output.

Corporate Website + AI Knowledge Bot — T2S Group